There are some of the important steps needed to set up a My Bpo Business Quora or in any other place in the world. Indians are widely available for use as customer care representative which means you can start a My Bpo Business Justdial anywhere in India and her subcontinent. I am, however, going to be telling you about how to open a My Bpo Business Delhi, in Delhi Indian, other regions in Indian or anywhere else in the world.
One of the significant contributing factors to the growth of Business process outsourcing (BPO) is the availability of a work force and growing unemployment among skilled people (cheap labor). India has some of these unique characteristics usually attracted to by BPO firm. India is the second most populous country in the world with is over one billion population and the sixth largest economy; it has even overtaken China in recent year as the fastest growing economy in the world which sounds good. India has a large number of graduates, fluent in the English language that is unemployed or underemployed which makes the country a good destination for freelancing and BPO firms. Also worthy of note is that I always like to point out the basics before we get deeper into discussions; you will not be the only outsourcing firms, so it is either you do things the right way or risk your business failing from the start.
Make your Research
You should never start anything just because people are doing it or because it is working for someone you know without making your own research. This point affects all forms of business, be it online or offline; you need to make sufficient research to fully understand what the business entails. I expect that by now you have a grounded knowledge of Bpo Business, the available jobs, and different service classification. Good, you have, but let us see some other important things to take care of
- Where do you want to establish your Bpo firm: You must determine the best location for your service, it is always better you are close to where most of your workers are. Since not all Bpo jobs are work from home, it will only make sense your outsourcing firm is close to where you can get cheap skilled labor
- Determine what Bpo service you are going to be providing. Do you have enough resources to commit yourself to all the Bpo types initially, or you will rather grow into the business?
Set up a capital
You are making a good progress; a great part of your success will be defined by the first step I mentioned. How well you were able to research and make an informed decision will determine the success of your business. Now that you know what you want and how to go about it, you must factor in, the cost implication. No matter how brilliant your idea is, having no money would only leave it as wishful thinking; so set up a capital for your business. Most of the capital would go into securing a space, paying the one or two workers that will work with you.
Reach out through social media
An unpopular business is a business not existing. There is already a big competition in this business, so you need to give yourself a competitive advantage. Set up a My Bpo Business platform on Facebook, Twitter, Quora and even video platforms like Vioma and Youtube. Your reach will go a long way to address your customers’concern. In India for example, aside from opening a My Bpo Business Delhi, you might also have to open a My Bpo Business Justdial especially if you will be recruiting customer care representatives. You should also consider opening a Sulekha account (Sulekha is an online platform for growing businesses; it was founded in India about a decade ago). A Sulekha account like a My Bpo Business Twitter will upsell whatever service you are rendering.
Open a Blog
This is becoming very basic now, almost every serious business has a Blog already, more so you that is just coming on board. You should find a way to reach an audience and let people know about the service you offer. Open a My Bpo Business WordPress and write quality contents about what your service is about.
Acquit yourself with the law of the land
Register your business as it is required in the country where you are setting up your Bpo Business. Let me stick to my Indian example; make sure you register your business under the companies act of 2013.
Leverage on existing company
I have chosen to talk about the things you are likely going to leave unattended to so that you don’t fall into unnecessary mistakes. I mentioned earlier that you are expected to have developed a fair idea of what Bpo is and how it works before deciding on setting up your own. Be that as it may, you can try and leverage on an existing s successful Bpo Business around you, understudy them and learn from an experienced hand and a practical view what the business is truly like.
There you have it, whenever you are starting, do not forget to have a My Bpo Business Sulekha to increase your reach.